Sensational kidz Therapy Services

Sensational Kidz Therapy Services

Effective Date: Jan 9th, 2020

At Sensational Kidz Therapy Services ("we," "our," or "the Center"), we are committed to protecting the privacy of our clients, their families, and our employees. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. We adhere to the requirements of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws regarding the handling of personal data.

Information We Collect

We collect the following types of personal information, where necessary, to provide ABA therapy services:

Client Information:

Name, date of birth, address, medical history, diagnosis, and treatment plans.

Parent / Guardian Information:

Contact details, including name, phone number, email address, and relationship to the client.

Employee Information:

Name, contact details, qualifications, and employment history.

Billing and Financial Information:

Credit card information, bank account details, or insurance information for processing payments.

2. How We Use Personal Information

We use personal information for the following purposes:

To provide and manage ABA therapy services to clients.
To communicate with clients, parents, and guardians regarding therapy, appointments, and progress.
To process payments and manage billing.
For record-keeping, auditing, and compliance with legal obligations.
To improve the quality of care and services offered at the Center.

3. Consent

We obtain consent before collecting, using, or disclosing personal information, except where otherwise permitted or required by law. Consent may be provided in writing, verbally, or electronically. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Disclosure of Information

We do not sell or share personal information with third parties, except in the following circumstances:

Service Providers: We may share personal information with third-party service providers (e.g., billing companies or digital platforms) to assist in delivering services.
Legal Requirements: We may disclose personal information if required by law, such as in response to a court order or regulatory request.
Emergency Situations: In emergencies, we may share necessary information with healthcare providers to ensure the safety and well-being of the client.

5. Data Security

We implement appropriate physical, administrative, and technical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, and modification. All employees and contractors handling personal data are trained on privacy policies and procedures.

6. Retention of Information

Personal information is retained only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, tax, or regulatory requirements. When no longer required, personal data will be securely destroyed.

7. Access to and Correction of Information

You have the right to access your personal information, subject to limited exceptions. If you believe that the personal information we have about you is inaccurate or incomplete, you may request a correction. We will take appropriate measures to correct the data as required.

8. Children’s Privacy

We recognize the importance of protecting children’s personal information. For clients under the age of 18, we require parental or guardian consent for the collection, use, and disclosure of personal information.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we will notify you of significant changes where appropriate.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to access, correct, or withdraw consent regarding your personal information, please contact us at: